Talisma Partners with xAmplify to Enhance Customer Experience in India

Talisma Partners with xAmplify to Enhance Customer Experience in India

Dil Bar Irshad | May 22, 2024 | 05:56 PM IST | Breaking News | Follow on Google News

Talisma Partners with xAmplify to Enhance Customer Experience in India

Talisma Partners with xAmplify to Enhance Customer Experience in India

Key Highlights:

1. Talisma Corporation partners with xAmplify to introduce a robust partner enablement platform in India.
2. The collaboration aims to enhance customer experience and organizational productivity across various sectors.
3. The unified platform will support sales, marketing, and customer support for a customer-centric approach.

Talisma Corporation Pvt. Ltd., a leading customer experience solutions provider, has partnered with US-based xAmplify to bring its partner enablement platform to the Indian market. This strategic alliance aims to transform customer experience (CX) by enhancing organizational productivity through a centralized information platform. This platform will empower stakeholders in sales, marketing, and customer support to foster a customer-centric culture.

Talisma will leverage its extensive expertise in sectors like BFSI, retail, and hospitality to serve as xAmplify’s strategic partner. With over 22 years of experience in providing CX solutions, Talisma recognizes the complexities of indirect sales or channel sales, which involve engaging partners in multiple dimensions—sales, marketing, and support. Dr. Raj Mruthyunjayappa, Chairman and CEO of Talisma Corporation, emphasized the challenge of maintaining relationships and brand loyalty when using indirect distribution channels.

The partnership with xAmplify addresses these challenges by providing a robust solution for organizations relying on indirect sales. xAmplify’s vertically integrated partner enablement platform scales to any stage of a partner program. Dr. Raj highlighted that this collaboration aims to empower clients to achieve greater success and deliver exceptional value to customers.

Sudhir Nambiar, Co-Founder and CEO of xAmplify Inc., expressed excitement about the partnership, noting that it would enhance their ability to provide comprehensive solutions for Talisma’s clients. This partnership is expected to drive significant growth and deliver outstanding value through improved marketing, sales, and customer success efforts.

For more information, visit Talisma and xAmplify.

Source: VMPL

Dil Bar Irshad

Dil Bar Irshad is a seasoned journalist, hails from Jammu Kashmir's Doda, covers political, social, business stories, index stories.