
Bogus Call Centre Operating in Vashi, Navi Mumbai Busted; 23 Accused Registered in FIR
In a significant operation, the police have successfully dismantled a bogus call centre situated in the Vashi area of Navi Mumbai township. An FIR has been registered against 23 individuals in connection with the operation, including the owner and manager.
Impersonating US Companies and Deceptive Practices
The accused had been posing as representatives of US companies and were involved in the sale of medications like Viagra and Cialis to individuals. They fraudulently obtained credit and debit card information from their victims, subsequently exploiting it for financial gain.
Recovery of Assets and Equipment
During a raid at the call centre on Saturday, the police recovered several gadgets, along with hard drives and electrical accessories with an estimated worth of Rs 3.97 lakh. The accused utilized VCdial/Nextiva software for their outbound calls, engaging in gateway bypass and Voice over Internet Protocol (VoIP) communication.
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The Accused and Their Illicit Operations
The call centre owner allegedly procured the personal data of US citizens from an individual located in the nearby Malad area in Mumbai. The employees at the bogus call centre used false identities when contacting these individuals for the sale of medications. The proceeds from the drug sales were funneled into the account of an Indian company located at a bank branch in the Kharghar area.
Charges and Legal Action
An FIR has been lodged against the 23 accused under sections of the Indian Penal Code, including 419 (cheating by personation), 420 (cheating), and 34 (common intention), as well as provisions of the Information Technology Act and the Indian Telegraph Act.
Ongoing Investigations
The police’s efforts to crack down on such fraudulent operations continue, with another similar bogus call centre in the Nerul area also having been exposed recently, resulting in a case against 13 individuals.
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