JK Bank Faces Uproar Over Ongoing UPI Service Disruption

JK Bank Faces Uproar Over Ongoing UPI Service Disruption

Asif Iqbal | December 15, 2023 | 07:38 PM IST | Jammu Kashmir | Follow on Google News

JK Bank Faces Uproar Over Ongoing UPI Service Disruption.image/KL

JK Bank Faces Uproar Over Ongoing UPI Service Disruption

Despite prior notifications via text messages regarding a scheduled downtime for UPI (Unified Payments Interface) services between 12 to 6 am on December 13, customers of Jammu and Kashmir Bank continue to experience persistent service interruptions.

Numerous users reported their inability to carry out transactions using UPI. The issue specifically affected individuals holding J&K Bank accounts residing outside the region of Jammu and Kashmir. These customers heavily rely on online payment platforms such as Paytm, GPay, and PhonePe for their financial transactions. One customer highlighted their ability to make Mpay transfers within the same bank, but encountered difficulties when trying to transfer funds to other banks via Mpay and UPTO services.

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Expressing concern, a Kashmiri student shared apprehensions on a platform, suggesting that individuals outside Kashmir might face inconveniences like having to wash dishes in restaurants due to their inability to make payments.

Another student lamented their futile attempts to send money through the GPay app, which failed to function properly.In response to the ongoing service disruption, a J&K Bank official issued a statement regarding an upgrade to the bank’s UPI platform.

This upgrade requires a one-time reset of the UPI PIN/Passcode to facilitate uninterrupted UPI services. The official advised users to change their PIN/Passcode exclusively through Bank UP or NPCI registered apps like Gpay, Paytm, PhonePe, among others.

As a cautionary measure, users were warned against clicking on any links for PIN changes to ensure safety and security.

(Refrences from Kashmir news observer)

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Asif Iqbal

Asif Iqbal is a seasoned news writer with a passion for delivering the latest updates to the public. Currently serving as the senior writer at VoM News, a prominent news outlet known for its comprehensive coverage of diverse topics, Asif has established himself as a reliable source of information. With a keen eye for detail and a knack for storytelling, he consistently provides readers with well-crafted articles that cover a wide range of news categories. His dedication to journalistic integrity and his commitment to staying ahead of the news curve make him an invaluable asset to Vom News, ensuring that readers are always well-informed on the issues that matter most. You can find his work and stay updated on current events by visiting vomnews.in.